Shipping policy

We know your pet is waiting! We strive to get our premium supplements to your door as quickly as possible.

Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: 3-7 business days.

• Priority Shipping: 1-3 business days.

• International Shipping: Delivery times vary by location.

Tracking: Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s).

Customs, Duties, and Taxes: Felcan Pets is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).